--- title: "AllPaid Assistant" slug: "allpaid-assistant" description: "Unlock the secrets of effective SEO with our expert tips, strategies, and insights to boost your website's visibility and drive traffic." tags: ["Payment Look-up", "AllPaid Assistant", "Ask AllPaid Assistant"] updated: 2026-09-28T16:12:53Z published: 2026-09-28T16:12:53Z canonical: "support.allpaid.com/allpaid-assistant" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.allpaid.com/llms.txt > Use this file to discover all available pages before exploring further. # AllPaid Assistant # **Share AllPaid Assistant With Your Payers** **Ready-to-use assets** *What AllPaid Assistant offers your payers, and the print and digital pieces you can post so they find it.* ## **Overview** AllPaid Assistant is a payer support tool at support.allpaid.com. A payer looks up a payment they have already made, asks about it in their own words, and gets an answer without waiting for a person. It is free, needs no account, and is available 24/7/365. This article lists the AllPaid Assistant materials your agency can use to point payers to it, and tells you what is on each one. ## **What Payers Can Do** - **Look up their payment.** By reference number, or by the email or phone they paid with. - **Ask in their own words.** Check status, see when the agency is paid, and find out what happens next. - **Use it free, with no account.** The session is encrypted and expires after 30 minutes. ## **Materials at a Glance** Select a file name to open the file in the AllPaid marketing materials library. | **Material** | **File name** | **Format and size** | **QR code** | | --- | --- | --- | --- | | **Lobby flyer, light** | [AllPaid_AllPaidAssistant_LobbyFlyer_EN_2026.pdf](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/AllPaid_AllPaidAssistant_LobbyFlyer_EN_2026.pdf?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) | PDF, 1 page, US Letter 8.5 x 11 in, portrait | Yes | | **Lobby flyer, dark** | [AllPaid_AllPaidAssistant_LobbyFlyer2_EN_2026.pdf](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/AllPaid_AllPaidAssistant_LobbyFlyer2_EN_2026.pdf?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) | PDF, 1 page, US Letter 8.5 x 11 in, portrait | Yes | | **Banner 2** | [AllPaid_AllPaidAssistantBanner2_EN_2026.png](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/AllPaid_AllPaidAssistantBanner2_EN_2026.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) | PNG, 2400 x 400 px | Yes | | **Banner** | [AllPaid_AllPaidAssistantBanner_EN_2026.png](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/AllPaid_AllPaidAssistantBanner_EN_2026.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) | PNG, 2400 x 400 px | Yes | | **Banner, small** | [AllPaid_AllPaidAssistantBannerSmall_EN_2026.png](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/AllPaid_AllPaidAssistantBannerSmall_EN_2026.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) | PNG, 1456 x 180 px | No | | **Tile** | [AllPaid_AllPaidAssistant_Tile_EN_2026.png](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/AllPaid_AllPaidAssistant_Tile_EN_2026.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) | PNG, 600 x 500 px | No | All of these files are the English (EN) 2026 set, as shown in their file names. The QR codes lead to support.allpaid.com. ## **Previews** ### **Lobby flyer, light** ![AllPaid Assistant light lobby flyer: white page, headline Ask about your payment. Any hour., three numbered steps, and a dark green footer band with a QR code and support.allpaid.com.](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/base64-converted-image-1790611851631.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) ### **Lobby flyer, dark** ![AllPaid Assistant dark lobby flyer: dark green page, headline Get answers in seconds., three icon points, and a QR code with support.allpaid.com.](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/base64-converted-image-1790611851642.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) ### **Banner 2** ![AllPaid Assistant wide banner: dark green strip with the headline Payment questions? Get answers in seconds., a QR code, and an Ask AllPaid Assistant button.](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/base64-converted-image-1790611851645.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) ### **Banner** ![AllPaid Assistant wide banner, light version: white strip with the headline Payment questions? Get answers in seconds., a QR code, and an Ask AllPaid Assistant button.](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/base64-converted-image-1790611851648.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) ### **Banner, small** ![AllPaid Assistant small banner: short dark green strip with the headline Payment questions? Get answers in seconds. and an Ask Assistant button. No QR code.](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/base64-converted-image-1790611852025.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D) ### **Tile** ![AllPaid Assistant tile: dark green square with the headline Payment questions? and a Get answers button.](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/base64-converted-image-1790611852075.png?sv=2026-02-06&spr=https&st=2026-11-02T13%3A23%3A17Z&se=2026-11-02T14%3A23%3A17Z&sr=c&sp=r&sig=Rat4vv2X6gGoFJyTGkVaZD6rFbVySDE9b%2BOguFdwyyg%3D)