---
title: "How Can I Pay by Phone?"
slug: "how-can-i-pay-by-phone"
tags: ["Agent Assisted Payment", "IVR Payment Guide", "Secure Payment Process"]
updated: 2026-07-02T18:06:07Z
published: 2026-07-02T18:06:07Z
canonical: "support.allpaid.com/how-can-i-pay-by-phone"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.allpaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I Pay by Phone?

---

# The Agent-Assisted / IVR Experience

**Pay securely. Pay with confidence.**

A live Payment Specialist confirms your details and answers your questions, then transfers you to our secure automated system for card entry — all without leaving the call.

---

## Making Your Payment

| **Step** | **What happens** | **Enter** |
| --- | --- | --- |
| **1** | Call AllPaid at **888-604-7888** | — |
| **2** | From the main menu, choose **“Make a Payment”** | 2 |
| **3** | Then choose **“All Other Payments”** | 2 |
| **4** | A Payment Specialist will come on the line to assist you | — |

> **Have these details ready before you call:**
> 
> - **Agency Name: [ AGENCY NAME ]**
> - **Pay Location Code: [ PAY LOCATION CODE ]**
> - Your name
> - Payment details (e.g., case number and amount due)

## What Your Payment Specialist Will Do

- Confirm your payment details and inform you of the non-refundable service fee
- Verify your phone number — this is how our system links you to your transaction
- Provide you with a **Reference Number** — write it down
- Ask for your email address if you would like a payment confirmation
- Transfer you to our secure automated system to enter your card number, expiration date, and CVV

> **Keep Your Reference Number Handy**
> 
> If your call is disconnected before your payment is authorized, your Reference Number lets you call back and resume — no need to start over.

---

## Resuming a Disconnected Payment

Call us back to connect directly to the automated system:

| **Step** | **What happens** | **Enter** |
| --- | --- | --- |
| **1** | Call AllPaid at **888-604-7888** | — |
| **2** | Choose **“Complete a payment already started”** | 3 |
| **3** | Confirm you have a Reference Number | 1 |
| **4** | Follow the prompts to complete your payment | — |

allpaid.com • Agent-Assisted / IVR Payment Guide

## Attachments

- [AllPaid_Agent_Assisted_IVR_Payment_Guide.pdf](https://cdn.us.document360.io/9e860faf-ab60-4672-b43f-487e3e2705c4/Images/Documentation/AllPaid_Agent_Assisted_IVR_Payment_Guide.pdf)