The Agent-Assisted / IVR Experience
Pay securely. Pay with confidence.
A live Payment Specialist confirms your details and answers your questions, then transfers you to our secure automated system for card entry — all without leaving the call.
Making Your Payment
Step | What happens | Enter |
|---|---|---|
1 | Call AllPaid at 888-604-7888 | — |
2 | From the main menu, choose “Make a Payment” | 2 |
3 | Then choose “All Other Payments” | 2 |
4 | A Payment Specialist will come on the line to assist you | — |
Have these details ready before you call:
Agency Name: [ AGENCY NAME ]
Pay Location Code: [ PAY LOCATION CODE ]
Your name
Payment details (e.g., case number and amount due)
What Your Payment Specialist Will Do
Confirm your payment details and inform you of the non-refundable service fee
Verify your phone number — this is how our system links you to your transaction
Provide you with a Reference Number — write it down
Ask for your email address if you would like a payment confirmation
Transfer you to our secure automated system to enter your card number, expiration date, and CVV
Keep Your Reference Number Handy
If your call is disconnected before your payment is authorized, your Reference Number lets you call back and resume — no need to start over.
Resuming a Disconnected Payment
Call us back to connect directly to the automated system:
Step | What happens | Enter |
|---|---|---|
1 | Call AllPaid at 888-604-7888 | — |
2 | Choose “Complete a payment already started” | 3 |
3 | Confirm you have a Reference Number | 1 |
4 | Follow the prompts to complete your payment | — |
allpaid.com • Agent-Assisted / IVR Payment Guide