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Look Up Your Payment Status Online

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Look up your payment status online

When you make a payment through AllPaid, your confirmation shows what you submitted — but processing doesn't always end there. Your payment moves through several stages before funds reach the agency, and the status can change along the way.

The AllPaid payment look-up tool lets you check the current status of your payment, view payment details, and see a history of other payments associated with your account — anytime, without calling or emailing.

What you can see

Once verified, you can view:

  • Who you paid (agency name)

  • Payment amount, service fee, and total charged

  • Current payment status

  • A history of other payments linked to your email address or phone number

What you'll need

Have one of the following ready before you begin:

  • Your reference number — found on your payment confirmation email or receipt, or

  • The email address or phone number you used when making your payment

If you're using your reference number, you'll also need one of the following:

  • Your billing street number, or

  • Your billing ZIP code and the last 4 digits of the card you used

In either case, you'll also need the month your payment was made.

How to look up your payment

  1. Go to support.allpaid.com.

  2. Click Check my payment status.

  3. Choose a look-up method (see the two options below).

Option 1: Look up with your reference number

Use this option if you have the reference number from your payment confirmation. Select how you'd like to verify your identity, then complete the form:

  • Street number: Enter your reference number, billing street number, and payment month.

  • ZIP + card last 4: Enter your reference number, billing ZIP code, the last 4 digits of the card used, and payment month.

Click Find my payment.

Option 2: Look up with your email or phone

Use this option if you don't have your reference number. This method also shows your full payment history tied to that contact information.

  • Enter the email address or phone number associated with your payment.

  • A one-time verification code will be sent to that address or number.

  • Enter the code to access your payment details.