I Need to Cancel a Payment

I need to cancel a payment

Once a payment has been authorized, the agency you paid is notified immediately. At that point, only the agency can cancel your payment.

You cannot cancel a payment yourself after it has been submitted through AllPaid. If you believe a payment was submitted in error, contact the agency or government office directly — only the agency can reject or reverse a submitted payment.

To review your options for cancellation or a refund, contact the agency where you made the payment.

To check the current status of your payment, use our look-up tool at support.allpaid.com and click Check my payment status. For step-by-step instructions, see Look Up Your Payment Status.