I Paid the Wrong Agency or Pay Location Code

I paid the wrong agency or Pay Location Code

Once a payment has been processed, a notification is sent to the agency you paid, and the payment can only be canceled at that agency's request.

Contact the agency where you made the payment to resolve the issue. In some cases, the agency can authorize moving your payment to the correct location.

To check the current status of your payment, use our look-up tool at support.allpaid.com and click Check my payment status. For step-by-step instructions, see Look Up Your Payment Status.